Ambassador Program/Awards

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As part of the effort to ensure that we're providing high-quality support to professors and students in the program, we are in the process of developing more systematic ways of surfacing, recognizing, and awarding exceptional Ambassadors. We are piloting this awards system in the U.S. and Canada Education Programs, and if it is effective we plan to roll out similar systems to education programs in other countries (including Egypt and Brazil), although the exact details and measures of success will vary from program to program.

Step I: Determining measures of success for the Ambassador role

What does it mean for an Ambassador to be "successful"? What is the definition of success for Campus and Online Ambassadors?

Key (priority level):

• @@@: Essential. This is an absolute necessity for an Ambassador to be considered successful.
• @@: Fairly important. Ambassadors are highly encouraged but not absolutely expected to meet this criterion.
• @: Nice to have. Not a core part of the Ambassador role, but it is excellent if an Ambassador manages to do this.

Campus Ambassadors

• Responsive to requests and questions from professors, students, and fellow Ambassadors @@@
• Friendly and encouraging to professors, students, and fellow Ambassadors @@@
• Knowledgeable about core Wikipedia topics @@
• Effective at teaching Wikipedia skills @@
• Quality of student articles from this CA's class is high @@
• Quantity of student articles from this CA's class meets or exceeds original goals of class @
• Did outreach to other potential professors and/or Ambassadors @
• Helped to establish a more institutional presence locally for the program (e.g. establishing partnerships with libraries, centers on campus, departments, etc.) @

Online Ambassadors

• Responsive to requests and questions from professors, students, and fellow Ambassadors @@@
• Friendly and encouraging to professors, students, and fellow Ambassadors @@@
• Knowledgeable about core Wikipedia topics @@
• Effective at explaining Wikipedia skills @@
• Proactively gave students feedback about article formatting and whether student work is following core Wikipedia policies @@
• Quality of student articles from this OA's class is high @@
• Quantity of student articles from this OA's class meets or exceeds original goals of class @
• Did outreach to other potential professors and/or Ambassadors @

Step II: Creating a point system around measures of success

Each measure of success will be translated into points, weighed by the priority level. For example, for "responsive[ness] to requests and questions," we will need to have a scale for the possible answers (e.g. "very responsive," "moderately responsive," "generally unresponsive"), and each answer will translate into points.

Step III: Surfacing successes

Once we've decided and quantified what "success" means for the Ambassador role, we need to actually acquire information about successful Ambassador work. This will be done via surveys and/or conversations with professors, students, and Ambassadors, as well as via analysis of the quality and quantity of each class' contributions to Wikipedia.

Step IV: Recognizing and awarding successes

Successful Ambassadors should be recognized and awarded for their good work. The exact form this will take remains to be determined, but it will likely include:

• Recognition/awards at an annual Wikipedia Education Program conference/summit
• Reading this is article was was going through a few days years ago later his family.